Payments

Who should I contact in case of salary-related issues?

If you have questions about your payments, salary, payslip etc., please send an email to questions@b2works.nl. To help us process your question, clearly state your full name, the client company where you work, the dates concerned and of course the question itself.

Salary-related issues can include more than just “missing pay”. If something looks off, it’s best to raise it quickly so we can check the details and correct it where needed. Examples include:

  • Missing or delayed payment
  • Incorrect number of hours (timesheets)
  • Wrong hourly rate or allowances
  • Questions about your payslip (tax, deductions, holiday allowance)
  • Bank details changes (to prevent payment issues)

Before you email

To speed up handling your request, please check:

  • The pay period (week/month) you’re referring to
  • Your worked hours in the agreed timesheet or schedule
  • Your payslip for deductions or corrections that might explain the difference

What to include in your email

Please email questions@b2works.nl and include:

  • Your full name
  • The client company where you work
  • The dates or pay period concerned
  • A clear description of the issue
  • (Optional) Supporting info like hours worked, shift dates or a screenshot of your payslip (remove sensitive details if possible)
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